Frequently Asked Questions
Everything you need to know about your next favorite outfit.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK, while international delivery can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 28-day return window from the date of delivery. Items must be unworn, in their original condition, and with all tags still attached to be eligible for a full refund.
Do you offer international shipping?
Yes, we ship to fashion lovers worldwide! Shipping costs and delivery times vary by country and will be calculated at checkout.
How can I find the right size for me?
Each product page features a detailed size guide. We also provide 'Fit Tips' to let you know if a specific style runs small, large, or true to size.
Can I change or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 30 minutes of the order being placed.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay.